July 22, 2008

Not sure if you care.......

So I stand on-line (in-line?) for the iPhone and get interviewed by a reporter, now I am global!!  If these links are not enough just search for "iPhone" and "Joshua Deutch". Happy reading!!

 

http://www.tiscali.co.uk/news/newswire.php/news/reuters/2008/07/12/topnews/apple39s-new-iphone-snapped-up-around-the-globe.html&template=/news/feeds/story-template-reuters.html

 

http://www.news24.com/News24/Technology/News/0,,2-13-1443_2356308,00.html

 

http://thenational.ae/article/20080712/BUSINESS/448291637/1042

 

http://www.24.com/news/?p=scitecha&i=967001

 

http://news.yahoo.com/s/nm/20080711/wr_nm/iphone_activiation_dc

 

http://www.canada.com/topics/technology/news/gizmos/story.html?id=05da495c-d2d8-4177-a11a-c46b3be69ce6

 

http://beta.ph.news.yahoo.com/rtrs/20080712/ttc-tech-iphone-activiation-dc-96247d2.html

 

http://www.smartdevicecentral.com/article/Activation+Issues+Plague+Some+New+iPhones/229654_1.aspx

 

http://www.reuters.com/article/domesticNews/idUSN1139399520080712?feedType=RSS&feedName=domesticNews&rpc=22&sp=true

 

http://www.washingtonpost.com/wp-dyn/content/article/2008/07/11/AR2008071102009.html

 

http://www.pcmag.com/article2/0,1895,2325472,00.asp

 

http://dailyme.com/story/2008071100016015/

 

http://www.forbes.com/reuters/feeds/reuters/2008/07/11/2008-07-11T212119Z_01_N11418894_RTRIDST_0_IPHONE-ACTIVIATION-UPDATE-2.html

 

http://ca.news.yahoo.com/s/reuters/080712/us/usreport_iphone_activiation_dc&printer=1

 

http://news.asiaone.com/print/News/Latest%2BNews/Tech/Story/A1Story20080712-76218.html

 

http://ca.news.yahoo.com/s/reuters/080711/tecnology/net_iphone_activiation_dc

 

http://www.iconocast.com/S00000/O7/News1.htm

 

http://finance.qq.com/a/20080712/000539.htm

iPhone 3G Review

(My first note is that my initial review was lost when Vista crashed on me, Microsoft is always hating on apple)

I began this journey at 3:00 in the morning of July 11th.  Along the way from there to here, things have not all come up apple (if you know what I mean). 

As I was walking out of the Apple store that morning a reporter stopped me and asked me some questions.  The one quote that has come back to bite me "It's really great, it's a lot better than my BlackBerry," well that is not entirely true.

As a device the iPhone 3G is revolutionary.  Be you an Apple "fan-boy" or otherwise, one must admit to its significant change to the cell phone industry.  I believe that it would be better described as a mobile computer. 

Forgoing the argument to its superiority to other cell phones, let's get down to the details:

  • Remote Wipe
    • One of the biggest questions for IT administrators about the iPhone is how would the remote wipe work.
    • In testing, we have found that the remote wipe does remove all of the data on the phone.  It takes seconds for the wipe to occur.  If another user got the phone the SIM card, they would be able to re-enable the phone by simply downloading and installing the firmware.  The data would be lost though.
    • There is another wipe that is done via the settings menu on the phone, that wipe works the same but takes longer to compete.
  • Setting up email, calendar and contacts

    • This process is very simple, like most applications that Apple releases.  When setting up email just simple choose one of these options (pictured above) and follow the wizard. 
    • There are two types of email on the iPhone 3G: Fetch (internet based email e.g. Gmail), Push (Exchange or mobileme).
    • Fetch email can be setup to check your account every 15 mins, 30 mins, 1 hour, or manually.  The more frequent the check the more battery power that you use.
    • Push, as most of you know, is server based.  When you have new activity the server will push it to your phone, using a bit less battery power. 
    • Mobileme is a Apple service that works like Exchange.  It can sync email, calendar, contacts and bookmarks.  This works for Mac or PC.
    • Exchange setup can be done in one of two ways; the user can simply go through the wizard with the correct information and connect to the Exchange server.  The information that it needs is very easy:
      • email address USER@google.com
        logon DOMAIN\USERNAME
        password ****
        server name
    • There is another way to setup exchange.  This requires one of the three tools that Apple released to the public.   All three of these utilities allow you to create a configuration file that can be emailed or posted to a web site. This file, once loaded onto an iPhone 3G, will configure a number of settings including, and device security policies, VPN configuration information, WiFi settings, APN settings, Exchange account settings, mail settings, and certificates that permit iPhone and iPod touch to work with your enterprise systems.

      The iPhone Configuration Web Utility (for both Mac and Windows) simply let you create these config files (which are XML files) while the Mac only iPhone Config Utility lets you create config files, as well as access logs, and makes it possible to install apps on iPhones.
    • Calendar and contacts can be synced via exchange, but tasks and notes will not be synced.  Blackberry users will be surprised by this as the BES does sync email, calendar, contacts, tasks and notes.
    • HTML email is supported.
    • Supports the following email attachments:
      • Viewable document types: .jpg, .tiff, .gif (images); .doc and .docx (Microsoft Word); .htm and .html (web pages); .key (Keynote); .numbers (Numbers); .pages (Pages); .pdf (Preview and Adobe Acrobat); .ppt and .pptx (Microsoft PowerPoint); .txt (text); .vcf (contact information); .xls and .xlsx (Microsoft Excel)
    • Signatures – unlike the Blackberry the iPhone only supports on signature. If you or a user wants to have a corporate signature and have their personal email on the phone as well, you might have a problem.  There are only two choices with the signature, have one that will be on all or not have one at all. 
    • High Priority email - if one is sending a high priority email, the iPhone user will not be able to know if it is high priority or not.  The iPhone user also can not send high priority emails.
  • Phone
    • The voice calls are very clear.
    • In New York City, I have had little to no issues with a bad connection.
    • I was previously on T-Mobile, where I had many problems with my voice calls connecting in the NYC area.
    • Making phone calls can be done via Favorites, Recent, Contacts, Keypad, Voicemail, and the Internet.
    • Voicemail is different from most other cell phones; the voicemail is call 'Visual Voicemail'.  Instead of having to call a phone number and listen to the prompts the system tells you who called or by a phone number and you can listen to the last voicemail first or in what ever order you wish.  (see photo below)

     

  • Network
    • There four many different was to connect to a network on the iPhone 3G.
      • UMTS/HSDPA (850, 1900, 2100 MHz)
      • GSM/EDGE (850, 900, 1800, 1900 MHz)
      • WiFi (802.11b/g)
      • Bluetooth 2.0 + EDR
    • 3G is the biggest difference with this iPhone 3G verses the first iPhone.  This network works on the, yet to be completely finished, third-generation service that AT&T is rolling out.  Since there are not many users on it, and it is newer, the speed is very impressive.  The one issue that will be address later is battery power is suck up by this service.
    • If not on 3G you can connect to the AT&T network via EDGE, which is the 2nd generation cell service that AT&T has most of it's phones on
    • WiFi is a preferred method of connection that you are able to use.  The iPhone 3G will prompt you each time you are in a radius of a Wireless network, if you do not turn off the prompts.
    • You are also able to use Bluetooth, if you so choose.

     

  • Battery
    • This is a very large issue for the iPhone 3G.  I believe that this issue could prevent a non-techie, from using the iPhone 3G.  Walt Mossberg said in his review of the iPhone 3G in The Wall Street Journal, that you need to "manage" the battery life.  I am in complete agreement with him.
    • Different than most smart phones, you must choose how you are going to use the phone and balance that with how often you can charge the phone.  Most smart phones need to be charge once a day.
    • I have done some battery tests, and my tests match up very closely with the other professional reviewers.  Pictured below is a chart of different people or organizations with the 3G network enabled.
    • With the 3G off the battery life is much better
    • In addition to the 3G battery suck, the GPS also drains the battery in a big way.
    • All of these factors need to be considered when considering buying the iPhone.
    • It should be noted that there is no way to replace the battery yourself or by a local business, all battery replacements must be sent to the Apple HQ in California.

       

  • Web browsing
    • The web browsing experience with the iPhone 3G is like no other mobile device.  It looks and feels like you are in front of your laptop or desktop.
    • It supports streaming video from most websites; YouTube has its own button in particular.
    • Web browsing is done though the mobile version of Safari, you are able to open "tabs" in this version of Safari.

  • Keyboard
    • The keyboard is a virtual keyboard.  In most cases the keyboard appears in portrait mode, but can be seen in landscape mode ONLY when web browsing. (see pic)
    • When typing on the iPhone 3G, there is no tactile feeling.  It is all done by site, and hearing.  You can setup the keys to click each time you hit one.  It takes some retraining or learning, depending on what type of device you are coming from.
    • I have yet to gotten use to the keyboard, and am unsure when or if I will become as

       

  • GPS
    • There is a GPS chip in the iPhone 3G.  Depending on whom you believe it is either capable or not capable of turn by turn directions. 
    • Currently, there is no software that using the GPS for turn by turn directions.   
    • The GPS is currently used in two ways: Google maps or location based services 
    • Google maps uses the GPS to tell you where you are and can find business or even give you text based directions.  The issue I have had while using it for directions is that the iPhone get very warm the longer you use the GPS. 
    • As for location based services, they really vary.  From geo-location for your pictures, to social networking based on your current location. 

     

  • Plan
    • AT&T's plans for the iPhone are not very favorable.  When you compare the new plans to the current plans they are have a significantly hire cost.   
    • When signing up with AT&T to get a iPhone 3G, you must sign a 2 year contact.   
    • You get to choose from two data plans, both "unlimited".  The difference is that if you tell them that you are using the iPhone for corporate email you will need to pay $45 a month.  If you don't tell them you pay $30 a month for the data.   
    • Also text messaging is not included in this "unlimited" data plan, the text messaging adds on can run you $5 extra a month to $20 depending on how many text messages you want.   
    • The voice plans are pretty comparable to other cell phone plans. 

       

  • Apps
    • One of the big differences between this years versus last year is the Apps store.  This area of the iTunes store allows you to download applications to use on your iPhone.  
    • These applications can be used with the old or the new iPhone. 
    • The applications can range from free to $350 
    • The applications cover a wide range of uses, such as: Books, Business, Education, Entertainment, Finance, Fames, Healthcare & Fitness, Lifestyle, Music, Navigation, News, Photography, Productivity, Reference, Social Networking, Sports, Travel, Utilities, and Weather. 
    • Some of the applications I have downloaded have cause the iPhone to crash, and this symptom has been echoed from other users.  Apple is working on a 2.0.1 firmware to address bugs that have arisen since the launch. 
    • Applications that I have downloaded vary, some are: AIM (Instant messaging client), Facebook (mobile client for social network), Remote (software that can control your iTunes application through WiFi), and Shazam (program records song or sound, attempts to identify song via database). City Transit (application shows all NYC subway lines and how to get around) 

       

  • Camera
    • The camera is not great, as compared to most cameras on cell phones. 
    • There is no video recording, as of today. 
    • 2.0 megapixels
    • Photo geotagging

       

  • iPod
    • the iPod software on the iPhone is a step up from previous iPod software. 
    • The suffle for music seems to be much better 
    • The video playback is excellent 
    • The interface is like no other music player 

     

  • Cut and Paste
    • As crazy as this might sound, the iPhone does not have cut and paste.
    • There is no way to hack the iPhone so you can cut and paste.
    • Apple has said that cut and paste functionality is not a priority on the list of functionality that needs to be added to the phone.

       

  • Insurance
    • AT&T does not offer the typical type of monthly insurance.
    • Apple offers 'Apple Care' at cost of $69.00.
    • This covers only manufacture problems, not user problems.

Overall, my iPhone experience is a positive one.  I believe that it is a very good device, but I am not convinced that it will replace or be a better corporate device then the Blackberry.  It is possible for Apple or a third-party to release software that could change many of the issues that I have with the iPhone 3G.  But currently that is not the case.  If asked, I would not recommend the iPhone 3G to a non-technical user, or a corporate user.

July 14, 2008

Dedication or "fanboy"

    ○ Waking up with the buzz of the alarm clock, and it reads "3:00 am"
    ○ Waiting for a bus, that is scheduled to arrive at 3:31 am, that never comes
    ○ Walking an empty street, pitch black, just the street lights, no one around, IN BROOKLYN!!
    ○ Arrive at the subway station, it is me with my back pack (macbook pro, AJ, Water, bagel, saltines, chocolate chip granola bar (4),  iPod, and camping chair), and  the rest of the type of people you will find on the subway at 3:45 am
    ○ 4:30 am barely awake, I find my way to the apple store at 103 prince st, in SOHO
    ○ I open my chair, and sit down, and wait
    ○ I am relived to be there, exhausted by the thoughts of sitting here for the next 3.5 hours
    ○ I am intrigued by the population that has joined me in my dedication or "fanboy" behavior
    ○ I watch them as they fall in line behind me, only one screams with excitement at just being on line, the rest sneer with exhaustion
    ○ Opportunists arrive to "sell", "advertise", or "market" their products on a captive audience
    ○ "Check out my website…..look at my magazine…..use my product….."
    ○ Apple store employees arrive with water, "would you like one, do you have any questions about the iPhone?......I am not sure you should call AT&T"
    ○ You see they had no answers, at least to the important questions, the answers were "Call AT&T"
    ○ My mother calls, intrigued and curious by this type of behavior, "how are you?", "Fine" I say, "I was looking for you on the TV, I didn't see you." she states, "I didn't go to the 5th Avenue Store, I decided to keep it low-key and go to the SOHO store.", "are you talking to people on the line?", "No, everyone is really tired"
    ○ 8 am, everyone stands up, they are handing out RedBull, I chug it down
    ○ We walk the line like cattle, exhausted, but excited. 
    ○ Slowly waking up, I walk through the doors of the store, and feel the air conditioning, refreshing and sends a chill down my back
    ○ The apple store employees are applauding each group as we enter, I blush with embarrassment and the attention
    ○ I follow my group up the stairs to the area we will be assigned to, and yet another line, huh!?!
    ○ The lady in front of me starts to chat, "is this your first iPhone?", she has a Blackberry Curve, as I do, she doesn't know if she is going to be approved for an upgrade from AT&T, as she just got one, her boyfriend had planned on paying in cash, that was not happening.
    ○ Finally I am escorted to my person, Scott from Brooklyn I think he said Sheapshead Bay (Hey Scott!! :))
    ○ Scott was very nice, I was his first (blushing!!?!)…iPhone of the day
    ○ We laughed and joked, and worked our way through the process, I had wanted a case but they had a limited collection
    ○ After 10 or 15 mins, I was cleared on the credit check, credit card had been swiped
    ○ I said good bye to Scott (had wanted a pic, but forgot), and was escorted again to another escort, who escorted me to my activation apple store employee
    ○ She was very nice, as we began, I asked could we use my laptop?, but it was deiced to use the store one
    ○ As we began, my blackberry rings….my wife, "How's it going?", "I need to call you back, we are activating it now, sorry."
    ○ Back to the task at hand, I try to take some photos with the BB, but it is out of memory
    ○ She continues, I have to put in my apple id and password, and we are done
    ○ As I begin walking out of the store, with the "golden" phone, I see a woman standing at the front of the store
    ○ She is a reporter for Reuters, she wants to ask me a couple of questions (see later for result of interview)
    ○ I finally walk out into the bright sunny day of NYC, smell the air, and call my wife "Can you hear me now?"